Articles
April 2024
Community News Update
We are pleased to announce that the convenience fees for the Mobile App and Municipal Online Payments Website has been removed. Please feel...
ReadOctober 2023
Latest Update: Utility Payments
Regarding the new on-line utility payment system and website at https://www.municipalonlinepayments.com/riveroakstx1, the issues of seeing...
ReadDecember 2022
2021 Water Quality Report Available
This report as enclosed for your review is intended to provide you important information about your drinking water and the efforts made by...
ReadJuly 2022
Water Restriction Alert
With it being so hot and dry, customers are asked to practice a voluntary reduction in landscape water to every other day based on the last...
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SCAM ALERT
Please be advised that the enclosed notice has been mailed out to River Oaks Residents and has recently been brought to our attention to be...
ReadMarch 2022
WARNING: PAYMENTS THROUGH DOXO WEBSITE
Payments through the DOXO website are not payments to the City of River Oaks. The City of River Oaks is not responsible for late payments...
ReadJanuary 2022
2020 Water Quality Reports
The enclosed 2020 Water Quality Report is intended to provide you with important information about your drinking water and the efforts made...
ReadAugust 2021
Utility Construction On Yale In River Oaks
Raytech Construction is installing a new water line on Yale under Priority III of the Water System Improvements funded by TWDB. Please...
ReadMay 2021
City Council Adopts 2021 Water Conservation & Drought Contingency Plan
The City Council on May 11, 2021 held a public hearing and following the Public Hearing adopted the 2021 River Oaks Water Conservation and...
ReadJuly 2020
Applications Still Being Accepted For Water Plant Operator
The City of River Oaks is accepting applications for a Water Plant Operator on scheduled 10 hour shifts, 4 days a week. Applicant must hold...
Read2019 Water Quality Report Is Now Available
The enclosed 2019 Water Quality Report is intended to provide you with important information about your drinking water and the efforts made...
ReadJune 2020
It Just Became Easier To Do
The River Oaks Water Department recently updated their customer service general information and forms that you can download on line from...
ReadWater Service Application
Feel free to print and complete the enclosed form in order to make application for water service with the City of River Oaks.
ReadMay 2020
Confidentiality Disclosure
Pursuant to Section 182.052 of the Texas Utility Code, a customer may request confidentiality by delivering to the Water Department the...
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Certificate Of Occupancy Application
It is required for the applicant to also make application for a certificate of occupancy inspection at the address the utility service is...
ReadPayment Arrangements
In order to avoid utility service disconnection for a delinquent account, the account holder must contact the utility office prior to 5:00...
ReadDelay Of Utility Bill
Pursuant to the Texas Utilities Code in Section 182.002 individuals age 60 and over can file the enclosed form with the Water Department to...
ReadNotice Of Service Disconnection
Enclosed is the form that needs to be completed and filed with the Water Department when requesting service to be disconnected.
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Do You Need Help Paying Your Utility Bill?
For health and safety reasons due to COVID 19, the city has put a ban on disconnecting water service for non-payment. If you have been...
ReadOctober 2019
Sewer Rate Increase Effective November 1st
in order to generate sufficient enough revenues to offset the increased labor and system costs associated with wastewater collection and...
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